I initially purchased one of the Merry Jane and Thor collars from chewy. I had problems with the metal buckle. I was able to contact MJT directly and not only did I get 2 new collars to try but also was able to submit a development review with them on what was problematic with the metal buckle for my dog. I love the designs. I really like the plastic buckle. I love the customer service. I don’t even need a leash but I’m still probably going to get a matching one because it is just so cute. I highly recommend Merry Jane and Thor. The customer service is top notch and collar is fantastic. The design is beautiful too.
Thank You Claire ❤️We respond to every customers concerns so we can make it right... We can't do that without people telling us what went wrong. Different dogs have different requirements and that is why we make 4 styles of collars. So happy you found Xochitl's perfect style!
Brilliant company. All my questions were answered personally and quickly. The collar is very cute, soft, and well made. They even removed a metal stud in case my dog was allergic. Vicki was fantastic throughout and even recommended a product for my dog’s paws.
We love building realtionships with our cutomers... Thank you!
We recently bought 4 collars for our pups. We absolutely love them. The colors really stand out. Everywhere we go we get compliments. The quality is amazing. We have washed them a couple times and they are still as beautiful as the first day.
Great sturdy collar with beautiful art work in bright colors.
My female "Chessie" Jazz wears the "gangsta" collar and thinks she is the princess on the beach - and she is!
The buckle and hardware are holding up well, even with daily swims in the Pacific Ocean.
Thank you Jazz for being one of our collar testers! We need the feedback and you're the gal to put our Classic Collar to the test. Enjoy your swims in the ocean!